MakePri02.exe が予期せず終了した

MatsumuraRionITSL600-3462 0 評価のポイント
2025-06-13T05:09:46.48+00:00

Citrix DaaS Standard for Azureを利用して、Windows10, 11のマシンを使用しています。
ユーザーが仮想デスクトップやアプリケーションにアクセスするために必要なソフトウェア(VDA)をマシン内でインストールしたところ、Microsoft プロセスとなります MakePri02.exe がクラッシュしていたことが原因により、ソフトウェアのインストールが不完全な状態で終了してしまいました。

こちらの原因につきまして、ご教示のほどお願いいたします。

ビジネス向け Windows Windows Client for IT Pros ユーザー エクスペリエンス その他
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  1. Smith Pham 1,545 評価のポイント 独立アドバイザー
    2025-06-13T09:30:37.1266667+00:00

    Dear Team,

    An unexpected termination of MakePri02.exe during a Citrix Virtual Delivery Agent (VDA) installation on Windows 10 or 11 points to an underlying environmental issue rather than a problem with the Citrix installer itself. This Microsoft process is involved in packaging and preparing application resources, and its failure suggests a conflict or misconfiguration on the operating system.

    Here are the most common causes and a direct course of action to resolve the issue:

    Recommended Solutions

    Start with these high-probability solutions first, as they are the most frequent culprits for VDA installation failures.

    1. Run the VDA Cleanup Utility

    A previous or partial VDA installation can leave behind orphaned files and registry entries that interfere with new installations.

    • Download and run the Citrix VDA Cleanup Utility on the affected machine. You can find this tool on the Citrix support website.
    • After the utility completes, reboot the machine before attempting to reinstall the VDA.
    1. Re-register Microsoft Installer and Rebuild Performance Counters

    Corrupted Windows Management Instrumentation (WMI) or performance counter issues can cause interruptions during software installations.

    1. Open a Command Prompt as an Administrator.
    2. Execute the following commands in order: Bash
         cd
      
    3. Reboot the machine and try the installation again.An unexpected termination of MakePri02.exe during a Citrix Virtual Delivery Agent (VDA) installation on Windows 10 or 11 points to an underlying environmental issue rather than a problem with the Citrix installer itself. This Microsoft process is involved in packaging and preparing application resources, and its failure suggests a conflict or misconfiguration on the operating system. Here are the most common causes and a direct course of action to resolve the issue: Recommended Solutions Start with these high-probability solutions first, as they are the most frequent culprits for VDA installation failures. 1. Run the VDA Cleanup Utility A previous or partial VDA installation can leave behind orphaned files and registry entries that interfere with new installations.
      • Download and run the Citrix VDA Cleanup Utility on the affected machine. You can find this tool on the Citrix support website.
      • After the utility completes, reboot the machine before attempting to reinstall the VDA.
      2. Re-register Microsoft Installer and Rebuild Performance Counters Corrupted Windows Management Instrumentation (WMI) or performance counter issues can cause interruptions during software installations.
      1. Open a Command Prompt as an Administrator.
      2. Execute the following commands in order: Bash
              cd
        
      3. Reboot the machine and try the installation again.

    Best Regards,

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