Dear Team,
An unexpected termination of MakePri02.exe during a Citrix Virtual Delivery Agent (VDA) installation on Windows 10 or 11 points to an underlying environmental issue rather than a problem with the Citrix installer itself. This Microsoft process is involved in packaging and preparing application resources, and its failure suggests a conflict or misconfiguration on the operating system.
Here are the most common causes and a direct course of action to resolve the issue:
Recommended Solutions
Start with these high-probability solutions first, as they are the most frequent culprits for VDA installation failures.
- Run the VDA Cleanup Utility
A previous or partial VDA installation can leave behind orphaned files and registry entries that interfere with new installations.
- Download and run the Citrix VDA Cleanup Utility on the affected machine. You can find this tool on the Citrix support website.
- After the utility completes, reboot the machine before attempting to reinstall the VDA.
- Re-register Microsoft Installer and Rebuild Performance Counters
Corrupted Windows Management Instrumentation (WMI) or performance counter issues can cause interruptions during software installations.
- Open a Command Prompt as an Administrator.
- Execute the following commands in order: Bash
cd
- Reboot the machine and try the installation again.An unexpected termination of MakePri02.exe during a Citrix Virtual Delivery Agent (VDA) installation on Windows 10 or 11 points to an underlying environmental issue rather than a problem with the Citrix installer itself. This Microsoft process is involved in packaging and preparing application resources, and its failure suggests a conflict or misconfiguration on the operating system. Here are the most common causes and a direct course of action to resolve the issue: Recommended Solutions Start with these high-probability solutions first, as they are the most frequent culprits for VDA installation failures. 1. Run the VDA Cleanup Utility A previous or partial VDA installation can leave behind orphaned files and registry entries that interfere with new installations.
- Download and run the Citrix VDA Cleanup Utility on the affected machine. You can find this tool on the Citrix support website.
- After the utility completes, reboot the machine before attempting to reinstall the VDA.
- Open a Command Prompt as an Administrator.
- Execute the following commands in order: Bash
cd
- Reboot the machine and try the installation again.
Best Regards,