Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
0 answers
como solucionar error code 399287
Tengo un problema con el inicio de sesion de mi cuenta blackboard UPN en el cual me lanza los siguientes codigos, Error Code: 399287 Request Id: 9c3e2e82-9cb4-4b1d-9276-55e3d7361e00 Correlation Id: 0e109986-84e6-46dc-a9fb-b14fe01541a1 Timestamp:…
Microsoft Authenticator
asked 2025-05-30T23:49:12.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 60%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Madfer Transportes
0
Reputation points
asked 2025-05-30T23:49:12.3633333+00:00
Madfer Transportes
0
Reputation points
1 answer
Microsoft authenticator is not working properly
I was switched to Samsung mobile after installing Microsoft authenticator there is some error
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
asked 2024-11-15T08:31:57.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 83%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Ekant Mehra
0
Reputation points
commented 2025-05-30T23:08:40.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 20%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Steve and Julie Poindexter
0
Reputation points
0 answers
Cómo recuperar mis cuentas de Microsoft authenticator How to recover my Microsoft authenticator accounts without having a previous backup
Quería ver si puede y cuál sería la solución para recuperar mis cuentas de Microsoft authenticator sin tener copia de seguridad previa, ya que no puedo acceder a las mayoría de mis cuenta porque me pide un código de authenticator pero no tengo acceso a…
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
asked 2025-05-30T20:23:06.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 18%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Gamerfer1211 K
0
Reputation points
asked 2025-05-30T20:23:06.4266667+00:00
Gamerfer1211 K
0
Reputation points
0 answers
Is it possible to use an Intune app configuration policy to disable the MS Authenticator app lock setting?
We have MS Authenticator deployed to IOS and Android devices that are managed by Intune. We would like to set the App lock setting within the MS Authenticator app to disabled. Is it possible to do that through Intune instead of having the user manually…
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
asked 2025-05-30T19:31:12.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 33%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bowman, Michael
0
Reputation points
asked 2025-05-30T19:31:12.5166667+00:00
Bowman, Michael
0
Reputation points
0 answers
Microsoft authenticator
Trying to add an account on the authenticator and they ask for a code that’s “supposedly’ sent to my email but isn’t.
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
asked 2025-05-30T15:54:18.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 96%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Bo G
0
Reputation points
commented 2025-05-30T19:11:38.03+00:00
Dillon Silzer
57,731
Reputation points
Volunteer Moderator
1 answer
Authenticator issue
Hi, my Hotmail demand an authenticator code, the problem is that I have lost the app in the phone, and I have not acees to it cause I forget the email password. Its just like loop. I have double authentification on the email ( an other email). Is there…
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
asked 2025-05-30T15:28:27.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 16%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHZ%3C/text%3E%3C/svg%3E)
Hamza Zitouni
0
Reputation points
answered 2025-05-30T19:10:49.5033333+00:00
Dillon Silzer
57,731
Reputation points
Volunteer Moderator
1 answer
Two factor authentication codes
I can’t log in with a code I have because I need a code to log into my app which I can’t get as I’m using the app already
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
asked 2025-05-30T10:45:16.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 96%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJI%3C/text%3E%3C/svg%3E)
James Iliffe
0
Reputation points
commented 2025-05-30T18:51:22.3066667+00:00
Jose Benjamin Solis Nolasco
1,991
Reputation points
0 answers
Authenticator is not working
I am not getting the code to authenticate!! Help!!
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
asked 2025-05-30T12:18:35.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 9%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Chelsea HARPINE
0
Reputation points
asked 2025-05-30T12:18:35.04+00:00
Chelsea HARPINE
0
Reputation points
1 answer
How to get my authenticator app back.
Hi! I Got locked out from my Microsoft account about a month ago due to wrong password to many times (hacked). I have two-step verification activated, but i have no codes in my microsoft authentication app. And to get it, i neef to sign in, but I'm…
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
asked 2025-05-28T05:40:26.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 55.00000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Josefina Berntsson
5
Reputation points
commented 2025-05-30T10:02:32.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 34%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Camila Th
1,365
Reputation points Microsoft External Staff
Moderator
1 answer
Authenticator App Issues - Codes Sent to Unreceived Email & Can't Remove Method
I'm experiencing two related issues with my Microsoft account verification: Verification Code Problem: After password change, codes are being sent to my email instead of my preferred methods (SMS/Authenticator app) No codes arrive in my inbox…
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 81%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
MFA in Entra is not working, or users are not being prompted for MFA!
Hello Community, I am facing issues with enabling MFA for users in Microsoft Entra. We cannot use "Conditional Access" with our Microsoft 365 Business Standard licenses as they only include "Entra ID Free". I do not want to activate…
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,569 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
24,787 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 31%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
10 answers
Can't sign in to my authenticator app because the sign in process get a loop and wants authenticator to authenticate the sign in! And I am also the admin of my tenant...
When I try to sign in to my account it request the authenticator code or accept and I have no authenticator app installed after install it wants the same process to sign in…also I am the admin of the tenant and there is no other users.
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
24,787 questions
asked 2022-11-13T12:03:23.247+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 87%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Soheil Doryab
276
Reputation points
commented 2025-05-30T09:25:44.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 60%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
GAMER PIE
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How can I transfer my Microsoft Authenticator app to a new device without losing my configured data?
I need to perform a factory reset on my Android device and want to know the correct way to move my Microsoft Authenticator app, including my configured accounts and codes for two-factor authentication, to a new device. Can someone explain the proper…
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
asked 2024-05-07T23:22:19.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 34%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE6%3C/text%3E%3C/svg%3E)
EnoScott-6247
110
Reputation points
edited a comment 2025-05-30T08:13:18.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 52%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Tom Redman
0
Reputation points
1 answer
I accidently delated a 2 verification code
I accidentaly delated a code for 2 step verification and now i cannot recovery or use it
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
asked 2025-05-12T19:30:45.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 71%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Grinbaum, Diego
0
Reputation points
commented 2025-05-30T05:13:30.4+00:00
Sahan Pradeep
80
Reputation points
0 answers
How to tell which app people use for MFA
In Azure, there is a report for what methods people have registered (Entra ID > Security > Authentication Methods > User Registration Details) that shows a lot of people with the method "Software OATH Token." However, this seems to be…
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
asked 2025-05-30T00:34:38.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 38%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Joel Peabody
0
Reputation points
asked 2025-05-30T00:34:38.4833333+00:00
Joel Peabody
0
Reputation points
0 answers
When will the Microsoft Authenticator stop?
When will the Microsoft Authenticator stop? It is a waste of my time, I can't be on my phone every second, just to use the Teams or every time I need to send an email, it's ridiculous
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 68%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
0 answers
Error code 50089
Hello, I need urgent help accessing my account. I'm encountering the following error: Error Code: 50089 Request Id: dccdd3a1-c546-40a5-8d43-b79959e91500 Correlation Id: 5100a3a1-7089-c000-e005-7f754f451905 Timestamp: 2025-05-29T21:14:07Z I’m unable to…
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
asked 2025-05-29T21:22:04.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 33%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Verena Toskana Lanzendorff
0
Reputation points
asked 2025-05-29T21:22:04.02+00:00
Verena Toskana Lanzendorff
0
Reputation points
2 answers
I can’t set the app to backup to OneDrive or iCloud, because the verification code is not reaching my phone at all, be it via email or SMS.
Hi, I can’t set the app to backup to OneDrive or iCloud, because the verification code is not reaching my phone at all, be it via email or SMS. I verified the spam folders and phone configurations to let SMS through, with no effect. I verified with…
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 14.000000000000002%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
0 answers
Need Help Recovering my authenticator after switching phones
I switched phones and forgot to transfer all my authenticator stuff before doing so and now want to get them all back.
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
asked 2025-05-29T15:45:53.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 76%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Daniel Stone
0
Reputation points
commented 2025-05-29T16:30:44.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 3%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
Yudi Marcela Diaz Aldana
15
Reputation points
0 answers
Didn't receive AI-900 certificate or score report after exam on May 25
Hello, I appeared for the Microsoft Azure AI-900 certification exam on May 25, 2025, using my Microsoft account (******@gmail.com). After completing the exam, I did not receive any score report or certificate. I also did not receive any confirmation…
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,952 questions
asked 2025-05-29T12:21:18.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 28.999999999999996%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
Varun Gupta
5
Reputation points
edited the question 2025-05-29T12:25:28.0833333+00:00
Varun Gupta
5
Reputation points